Frequently Asked Questions
Find answers to common questions about our services
How far in advance should I book my accommodation?
We recommend booking at least 2-4 weeks in advance for the best selection and rates. For peak season (April-October), we suggest booking 6-8 weeks ahead. However, we can often accommodate last-minute requests for luxury properties.
What is included in your concierge service?
Do you offer airport transfers?
Can you help with restaurant reservations at popular venues?
What payment methods do you accept?
Is there a cancellation policy?
Do you provide travel insurance?
Can you arrange tours in languages other than English?
What if I need assistance during my stay?
Do you offer group discounts?
Still Have Questions?
Can't find what you're looking for? Our team is here to help with any questions you may have