Terms of Service
Please read these terms carefully before using our services.
Last updated: October 31, 2025
Terms Overview
Understanding your rights and responsibilities when using our services.
Service Terms
Terms and conditions for using our concierge services and booking platform.
Legal Rights
Your rights and responsibilities when using our services and making bookings.
Liability
Limitations of liability and our commitment to providing quality services.
Dispute Resolution
How we handle disputes and the process for resolving any issues.
Acceptance of Terms
By accessing and using Key Of Trust services, you accept and agree to be bound by the terms and provision of this agreement. If you do not agree to abide by the above, please do not use this service.
Description of Service
Key Of Trust provides luxury concierge services including accommodation booking, restaurant reservations, transportation, tours, and property management services in Istanbul, Turkey. We act as an intermediary between you and service providers.
Booking and Payment Terms
All bookings are subject to availability and confirmation. Payment terms vary by service type. Generally, we require full payment at the time of booking for accommodation and tours. Restaurant reservations may require a deposit. All prices are quoted in USD unless otherwise specified.
Cancellation and Refund Policy
Cancellation policies vary by service provider and booking type. Generally, cancellations made more than 48 hours before the service date receive a full refund. Cancellations within 48 hours may be subject to fees. Some services have non-refundable policies which will be clearly stated at booking.
User Responsibilities
Users are responsible for providing accurate information, complying with local laws and regulations, and respecting the property and rights of service providers. Any damages or violations may result in additional charges or termination of services.
Limitation of Liability
Key Of Trust acts as an intermediary and is not liable for the actions or omissions of third-party service providers. Our liability is limited to the amount paid for our services. We recommend comprehensive travel insurance for all guests.
Force Majeure
We are not liable for any failure to perform our obligations due to circumstances beyond our reasonable control, including but not limited to natural disasters, government actions, or other force majeure events.
Privacy and Data Protection
Your privacy is important to us. Please review our Privacy Policy to understand how we collect, use, and protect your personal information. By using our services, you consent to our data practices as described in the Privacy Policy.
Intellectual Property
All content on our website and in our communications, including text, graphics, logos, and images, is the property of Key Of Trust or our licensors and is protected by copyright and other intellectual property laws.
Governing Law
These terms are governed by the laws of Turkey. Any disputes arising from these terms or our services will be subject to the exclusive jurisdiction of the courts of Istanbul, Turkey.
Modifications to Terms
We reserve the right to modify these terms at any time. Changes will be posted on this page with an updated revision date. Your continued use of our services after changes constitutes acceptance of the modified terms.
Contact Information
For questions about these terms or our services, please contact us:
Email: legal@keyoftrust.com
Phone: +90 5XX XXX XX XX
Address: Key Of Trust, Beyoğlu, Istanbul, Turkey
Questions About Our Terms?
Our legal team is available to answer any questions about our terms of service.